Dev.to AI

Collecting a Form Over the Phone: One Field at a Time, and Why

Web forms collect structured data because the browser forces structure. The phone does not. A caller…

One Business, Different Countries: Why One Answering Config Fails

A team configures an agent for their home market, it works well, and then they launch it in a second…

'"Transfer to a Human" Is Not One Feature — It Is Five'

When a vendor says "it transfers to a human", they are describing a button. When your customer exper…

What the Human Should See When an Agent Hands Off

There is a moment that decides whether an AI agent feels like a colleague or like a badly built phon…

When Should an AI Agent Hand Off to a Human? A Decision Framework

Every conference talk about AI agents contains the same diagram: the agent handles a conversation, t…

What Happens When Your Agent Has No Default Route

Every routing system eventually meets a conversation that matches nothing. Not a rare edge case — a…

Voice AI Agents on Localhost: Twilio Media Streams and OpenAI Realtime Over a Tunnel

A phone-based voice agent is the least forgiving thing you can run on a laptop. A webhook can retry.…

What our logs, Runs and paired tests say about AI bots in Japan: 8 notes, each with its data page

We run a small lab, Parallel World, that measures how AI bots and AI apps treat Japanese websites. B…

One OpenCode Config for a Multi-Model Coding Budget

If you already use OpenCode and want to assign different coding tasks to different model families wi…

Two AI agents, one codebase: keeping parallel work in sync

Originally published at getlockstep.dev. One issue says: rename POST /login to /session and remove …

How to Make a Karaoke Track from Any Song

Friday night, living room, and the only thing missing is the version of the song without the singer …

Google Just Open-Sourced the Engine Behind Six Million Queries a Second

Training a model gets the glory. Serving it — answering millions of small requests every second — is…